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From the Pages of Orlando Weekly

From the Pages of Orlando Weekly: Food-Service Workers Reported an Increase in Hostility and Sexual Harassment from Customers during the Pandemic


Four in 10 food-service workers reported an increase in hostility and sexual harassment from customers during the pandemic, says a new study by service industry advocacy group One Fair Wage. Nearly 250 of the surveyed workers shared comments they’d received. A substantial portion were requests from male customers that waitresses remove their mask — for instance: “He asked me to take my mask off so they could see my face and decide how much to tip me.” While openly deciding a tip based on a server’s looks is cringey enough, other data were even more disturbing. Sixty percent of workers who rely on tips say they’re hesitant to enforce pandemic protocols with customers, and 65% reported decreased tips when they did. And it’s not just …
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