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McDonald’s Will Require Customers To Wear Facial Coverings Starting August 1

Photo: XUNO.

McDonald’s announced Friday that it will require customers to wear facial coverings at restaurants starting August 1st. 

McDonald’s said more than 82 percent of their drive-thrus are in states with face mask mandates.

In a statement, the company said this new policy will extend these protections to all employees and patrons including in Florida that doesn’t require masks in public spaces.

Staff will receive special training in working with customers who are unwilling or unable to wear masks.

“In those situations where a customer declines to wear a face covering, we’ll put in place additional procedures to take care of them in a friendly, expedited way,” the statement read.

“Additionally, we will provide training for our restaurant staff to ensure they are prepared to address this new policy in a friendly and positive way.”

The company is going as far as to offer resources for franchises who want to brush up on deescalation techniques.

In the next few weeks, protective panels will be added at the front and back of the house at all restaurants and there will be a pause on dining room reopening over the next thirty days.

McDonald’s joins other big brand names like Target that will also put a face mask policy in place starting the first of the month.

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Danielle Prieur

About Danielle Prieur

Reporter & Fill-in Host

Danielle Prieur is a general assignment reporter at WMFE. You can hear her reporting on a daily basis on the station. She also fills-in as a host during the morning and afternoon drive times. Her reporting has been featured on NPR, Marketplace, Here & Now, and Vox. Danielle is originally from Rochester Hills, ... Read Full Bio »