WMFE is Central Florida's primary provider of NPR programming on 90.7 FM and Classical Music on 90.7 HD2. Part of the community since 1965, WMFE focuses on providing quality national and local news and programming. We inspire and empower all Central Floridians to discover, grow and engage within and beyond their world.
CLOSEOpt Out: I already like WMFE!

Like us on Facebook!

Support for 90.7 WMFE is provided by

FDOT says no Penalties or Late Fees: Conduent is Responsible for SunPass Backlogs


Play Audio
SunPass users' accounts should be updated through early June. Photo: Flickr Creative Commons

SunPass users' accounts should be updated through early June. Photo: Flickr Creative Commons

SunPass customers in the state will not have to pay late fees or penalties just because transactions were backlogged at tolls. About half of the transactions that date back from the beginning of June have been processed, with another 152 million to go. Gov. Rick Scott says the Florida Department of Transportation continues to work with Conduent (Con-due-ent) which runs the customer billing site. But Florida is withholding payments to the company.

“They’re gonna go through the backlog. DOT’s gonna make sure that people aren’t overcharged. They’re gonna hold the vendor accountable.”

Conduent says they’re allocating additional resources to improve customer service on the site.

Sen. Bill Nelson of Florida is among those asking the Federal Trade Commission to investigate the company.

If you’d like to listen to the full story, please click on the clip above.


Sign Up For 90.7 WMFE's Newsletter

Catch up on the latest Central Florida news and get updates on programs, events and more.

SUBSCRIBE

WMFE Journalistic Ethics Code | Public Media Code of Integrity

Danielle Prieur

About Danielle Prieur

Reporter

Danielle Prieur grew up listening to her grandfather’s stories of swimming across the Detroit River from Canada and many other adventures. She’s been into storytelling ever since. She studied writing at the University of Michigan. She trained in public radio at WDET’s Detroit newsroom, and is really excited ... Read Full Bio »

TOP