Pledge/Order Cancellation Policy
To cancel a pledge or order you have placed with WMFE, please contact our Member Services department at 407- 273-2300 ext. 175. Every effort will be made to accommodate the cancellation as long as no items or thank-you gifts have shipped.
If you cancel your pledge AFTER item(s) have shipped, the Return Policy information listed below must be followed.
Fulfillment/Back Order Policy
WMFE does not have the resources to maintain a large inventory. Some items are ordered or created after you’ve pledged, and that’s the reason WMFE reserves a 4 - 6 week delivery window. If the item(s) you requested are on backorder, we will make every effort to notify you.
You may return any part of your WMFE pledge thank-you gift for a replacement or refund within 30 days after the ship date. For questions regarding returning an item, please call 407-273-2300, ext. 175. Please note that for cancellations, any thank-you gift(s) must be received and unopened, at our address below, before a refund will be issued.
Event Ticket Return Policy
The vendors who supply event tickets to WMFE have a no refund policy. Therefore, we do not offer refunds on any event tickets.
WMFE, Membership Department
11510 E. Colonial Drive
Orlando, FL 32817
PHONE: 407-273-2300 ext. 175
Hours: 9 a.m. to 3 p.m. EST, Monday - Friday